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Jh-01 has been practicing professional user experience and information architecture design for over 5 years. Small, medium, large and extra large projects are all handled with the same sensitivity to the overall customer experience.
Method: jh-01 places your customer at the heart of the process and experience. By observing your users changing needs over time and matching these to changing business needs a structure is created to meet these two key drivers.
Jh-01 uses new techniques and methods in persona development and the creation of user journeys that provide compelling and powerful experiences.
We will also assist in strategic planning to help maximise the use of the online channel. By placing your customer at the centre of your online activities, the customer experience will ensure that the implementation of your strategy has resonance for your audiences in even the most saturated markets.
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Work for Sainsbury's Bank sees online sales for the hero product rise by 90% and other products are over their projected targets by around 75%
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- A structure with powerful and measurable results
- A roadmap for ongoing online activities
- A user centric approach to the overall site experience
- Page level information design and interface solutions
- A context for the right way to integrate online and offline activities
- Online interactions and interventions that will stand firm in highly competitive spaces
- Usable and compliant design
- International standard documentation that articulates the user experience solution, measurement and tagging approach. Version control comes as standard.
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