jh-01 blog tag:www.jh-01.com,2009:/weblog//1 2009-08-11T07:19:36Z Movable Type 3.2 EuroIA Summit 09 tag:www.jh-01.com,2009:/weblog//1.51 2009-08-11T07:14:08Z 2009-08-11T07:19:36Z Rey Uys (Standard Bank) and myself (Jason) have been enjoying working on our presentation for this years EuroIA Summit. Our topic was accepted a few months ago and we'll be sharing our experience of creating a version 0 enterprise wide... jh01 Rey Uys (Standard Bank) and myself (Jason) have been enjoying working on our presentation for this years EuroIA Summit. Our topic was accepted a few months ago and we'll be sharing our experience of creating a version 0 enterprise wide UX Framework for the Standard Bank of SA (retail).

I cannot wait to be in Copenhagen again. It's been a little over 5 years! More about it here http://www.euroia.org/

]]> Event: User Experience Design & Design Thinking in Business (SA UX Forum) tag:www.jh-01.com,2009:/weblog//1.50 2009-08-11T07:11:47Z 2009-08-11T07:12:30Z Venue: University of Johannesburg, FADA Building Auditorium 18th August 2009 Starts: 6.00pm (drinks will be provided) Keynote address: Sylvain Cottong (Integrated Place, Luxemburg) will be speaking on the use of design methods to solve business problems. He will explore how... jh01 Venue: University of Johannesburg, FADA Building Auditorium
18th August 2009
Starts: 6.00pm (drinks will be provided)

Keynote address:
Sylvain Cottong (Integrated Place, Luxemburg) will be speaking on the use of design methods to solve business problems. He will explore how these approaches, traditionally applied to digital, interface driven experiences, can be applied in service design, physical spaces and business management problems.

UX Tools:
Kat Roderick (Microsoft, SA) will demonstrate SketchFlow, a new tool for creating schematics (wireframes) for design and prototyping. She’ll also be giving away a few free copies of the software.

Forum feedback:
Jason Hobbs (jh-01, SA) will provide a welcome and introduction to the User Experience Forum. He will feedback on a workshop held earlier this year where various representatives of corporate, educational, media, marketing and agency industries gathered to understand their needs from the practice of user experience design in SA.

Please RSVP as soon as possible by emailing phillip@jh-01.com

Venue and directions:
FADA Building Auditorium, ground floor in the FADA Building (the Design School opposite the UJ Hotel School) on the Bunting Road Campus of the University of Johannesburg.

The campus entrance is opposite the Gas Works in Auckland Park. Enter in Bunting Road. Pass through the boom, take your first right into the first parking lot. Park and walk all the way down (heading North with the Hotel School on your right). At the bottom walk left over the pedestrian bridge into the Design School and FADA building.

About Sylvain Cottong:
After his studies in economics, Sylvain started to work for the first multimedia production studio in Luxembourg back in 1995. Along with interactive CD Rom productions the agency "352 Production" he also started to produce websites at the very early stages of the World Wide Web. Always interested in the usability, usefulness, desirability and business value of things, Sylvain then got interested in web usability and software usability on a more general level. In 1997 he became an independent consultant in user experience design and networked business strategies. During that time, he also was acting as an adviser to the Luxembourg government on eGovernment & knowledge management strategies as well on Internet communication.

In 2006, he founded integratedPlace, together with his partner Georges
Zigrand, who then came back to Luxembourg after 8 years of professional experience as an industrial designer in London.

IntegratedPlace is a design consultancy and a design management agency that
specialises in (user) experience design, social media communication, environmental design, service design and business innovation.

Sylvain has attended numerous international conferences in different areas of interest during his career and would call himself a "problem solver using design thinking".

About the SA UX Forum:
The Forum was started by Jason Hobbs several years ago to develop a local community of practice for user experience design in South Africa. The Forum exists through a Google Group and has meet-ups in both Cape Town and Johannesburg. Please feel free to join the group:
http://groups.google.com/group/sa-ux-forum

Please feel free to invite your friends. Please RSVP to phillip@jh-01.com

This event is being kindly sponsored by jh-01, Microsoft SA and The University of Johannesburg.

]]> SA Tourism tag:www.jh-01.com,2009:/weblog//1.49 2009-08-04T12:23:49Z 2009-08-04T12:26:26Z Earlier this year we had an opportunity to work with South African tourism re-conceptualising their website www.southafrica.net. It's live and a good number of the ideas we brainstormed for them seem to be in the end design. Here's to increasing... jh01 Earlier this year we had an opportunity to work with South African tourism re-conceptualising their website www.southafrica.net. It's live and a good number of the ideas we brainstormed for them seem to be in the end design. Here's to increasing traffic to SA!

]]> Toyota goes live tag:www.jh-01.com,2009:/weblog//1.48 2009-08-04T12:16:20Z 2009-08-04T12:21:29Z www.toyota.co.za went live on Monday. Well done to all those involved. jh-01 did all the UX design (research, testing, strategy, IA, IXD, etc), Draft FCB in Joburg executed look & feel and WebNow was responsible for all the development. Apart... jh01 www.toyota.co.za went live on Monday. Well done to all those involved. jh-01 did all the UX design (research, testing, strategy, IA, IXD, etc), Draft FCB in Joburg executed look & feel and WebNow was responsible for all the development. Apart from a few post launch hiccups, it's a great platform for us to continue working upon. This iteration of the website is phase 1 of a three part strategy and we're very excited to begin working on phase 2.

]]> Asics update tag:www.jh-01.com,2009:/weblog//1.47 2009-04-22T18:24:22Z 2009-04-22T18:29:12Z The launch of the new Asics global websites has piloted in the UK: www.asics.co.uk. This collaboration between jh-01 and AnalogFolk has seen activity on the site increase by 25% and timespent on the site increase three fold. All this without... jh01 The launch of the new Asics global websites has piloted in the UK: www.asics.co.uk. This collaboration between jh-01 and AnalogFolk has seen activity on the site increase by 25% and timespent on the site increase three fold. All this without the support of any media.

We'll keep you posted as results continue to come in.

]]> Welcome: Nausher, Belinda and Chantel tag:www.jh-01.com,2009:/weblog//1.46 2009-02-14T14:37:42Z 2009-02-14T14:42:22Z jh-01 is delighted to introduce three new members to the team. Nausher Rahman joins us as Account Director, Belinda Stein is assisting with business analysis and Chantel Kirkwood is bringing order to chaos looking after finances, booking keeping and office... jh01 jh-01 is delighted to introduce three new members to the team. Nausher Rahman joins us as Account Director, Belinda Stein is assisting with business analysis and Chantel Kirkwood is bringing order to chaos looking after finances, booking keeping and office management.

Welcome guys!

BTW we are, as ever, looking to hire more user experience designers, information architects, interface designers and content creators...

]]> Global Trader: UX is the solution tag:www.jh-01.com,2009:/weblog//1.45 2009-02-14T14:30:30Z 2009-02-14T14:36:47Z We commend local online share trading visionaries Global Trader 247 for embracing UX as their strategy to get through the global economic melt down. GT 247 were the first online share trading company to come out of SA and have... jh01 We commend local online share trading visionaries Global Trader 247 for embracing UX as their strategy to get through the global economic melt down. GT 247 were the first online share trading company to come out of SA and have recently integrated user experience into their teams to deliver a tactical solution to attract and retain customers at this difficult time.

jh-01 will be consulting in a UX capacity as well as assisting with a full IA redesign, interface look & feel overhaul and content delivery.

]]> Standard Bank UXD framework tag:www.jh-01.com,2009:/weblog//1.44 2009-02-14T14:09:58Z 2009-02-14T14:28:45Z Following on from our multi-channel visioning project for Standard Bank with Microsoft last year, jh-01 has been re-engaged to realise the user experience. The Bank wide roll-out of SAP is creating amazing multi-channel opportunities and a radically new user experience... jh01 Following on from our multi-channel visioning project for Standard Bank with Microsoft last year, jh-01 has been re-engaged to realise the user experience. The Bank wide roll-out of SAP is creating amazing multi-channel opportunities and a radically new user experience framework is required to encourage behaviour that will unlock the potential in practise. At present the roll out will cover most staff assisted channels (branch, call centre, mobile and back-office) and later will extend to remaining channels such as self-service.

Enterprise IA is one thing but enterprise UX is another. And of course the timelines are just short of insane. Nonetheless we're loving the challenge and working incredibly closely with a client that's brave enough to use the UX process as the basis for the front-end of the roll-out.

Highlights so far: conducting just short of 100 user interviews and observation sessions in one week with a team of 7 individuals as part of our research phase.

For those of you who don't know Standard Bank they're the oldest Bank in South Africa and one of the ‘big four’ in retail Banking. They have a strong international presence though not in the retail space. This project will impact 9 million customers (both personal and business) and over 10 000 staff members. What a rush!

]]> Online casinos audit & analysis tag:www.jh-01.com,2009:/weblog//1.43 2009-02-14T14:00:41Z 2009-02-14T14:09:49Z SlickStreet Marketing, a major international player in online casino, poker and bingo games asked for help optimising their conversions and elevating their many brands a notch or two. This was a tall order for a company that is already remarkably... jh01 SlickStreet Marketing, a major international player in online casino, poker and bingo games asked for help optimising their conversions and elevating their many brands a notch or two. This was a tall order for a company that is already remarkably successful in their industry. We conducted in-depth analytics to understand current behaviour and build recommendatios through a user experience best practise audit from website through registration to gaming applications. So far the project has been an enormous success. Look out for the case study coming soon on jh-01.com

]]> Momentum intranet (skin) tag:www.jh-01.com,2009:/weblog//1.42 2009-02-14T13:48:26Z 2009-02-14T13:59:57Z We've just completed skinning the Momentum intranet. Tight brand guidelines helped us in creating a look for the intranet that reflects what the company values most while improving ease and usability. This is our second intervention to improve enterprise intranets... jh01 We've just completed skinning the Momentum intranet. Tight brand guidelines helped us in creating a look for the intranet that reflects what the company values most while improving ease and usability. This is our second intervention to improve enterprise intranets - the first being for global real estate giants Pam Golding Properties where a full UX process was rolled out in addition to the interface design.

]]> Welcome on board Patrick and Jodi tag:www.jh-01.com,2008:/weblog//1.40 2008-10-02T16:51:17Z 2008-10-02T16:56:51Z We're super excited to have Patrick Homan join our team of UX designers. He brings 9 years of experience in UX (interaction design, IA and usability) with a wealth of experience in Web, Mobile and touch screen (kiosk) applications. We're... jh01 We're super excited to have Patrick Homan join our team of UX designers. He brings 9 years of experience in UX (interaction design, IA and usability) with a wealth of experience in Web, Mobile and touch screen (kiosk) applications.

We're super super excited to also have Jodi Levine join us as a business analyst with vast experience, specialising in process design.

Welcome guys!

BTW, we're still looking for middle weight UX Designers. If you're interested please contact jason@jh-01.com

]]> Toyota.co.za tag:www.jh-01.com,2008:/weblog//1.39 2008-10-02T16:46:20Z 2008-10-02T16:50:04Z We're teaming up with DRAFT/FCB for the redesign of www.toyota.co.za. More automotive for jh-01? Yes. A client committed to the channel and channel integration? Yes. A cool team all round? Yes. We're delighted to be building further in this vertical.... jh01 We're teaming up with DRAFT/FCB for the redesign of www.toyota.co.za. More automotive for jh-01? Yes. A client committed to the channel and channel integration? Yes. A cool team all round? Yes.

We're delighted to be building further in this vertical. Thanks DRAFT!

]]> Hotel Yeoville: pod cast tag:www.jh-01.com,2008:/weblog//1.38 2008-06-25T13:52:43Z 2008-06-25T13:56:04Z The podcast of Jason's presentation of the Hotel Yeoville paper is now available on Boxes and Arrows. It's quite nice to listen to it while watching the slides on SlideShare.... jh01 The podcast of Jason's presentation of the Hotel Yeoville paper is now available on Boxes and Arrows. It's quite nice to listen to it while watching the slides on SlideShare.

]]> Joburg meet-up for the SA UX Forum tag:www.jh-01.com,2008:/weblog//1.37 2008-06-25T13:47:32Z 2008-06-25T13:51:46Z This month's meet-up for the Joburg contingent of the SA UX Forum will be at Doppio Zero in Rosebank between 6 and 9. If you're in the city we hope to see you there. Photo's from our last meet up... jh01 This month's meet-up for the Joburg contingent of the SA UX Forum will be at Doppio Zero in Rosebank between 6 and 9. If you're in the city we hope to see you there.

Photo's from our last meet up and the one in Cape Town can be found on our Facebook group

]]> Asics Europe tag:www.jh-01.com,2008:/weblog//1.36 2008-06-10T14:17:51Z 2008-06-10T14:23:00Z jh-01 has been asked to help analogfolk with the high level information architecture for the Asics Europe webiste / s redesign. Really nice to be working on the European market again and really nice to be working with the folk... jh01 jh-01 has been asked to help analogfolk with the high level information architecture for the Asics Europe webiste / s redesign. Really nice to be working on the European market again and really nice to be working with the folk from folk.

We'll update when this goes live.

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