jh-01 blog

Asics update

Wed, 22 Apr 2009 20:24:22 +0200

The launch of the new Asics global websites has piloted in the UK: www.asics.co.uk. This collaboration between jh-01 and AnalogFolk has seen activity on the site increase by 25% and timespent on the site increase three fold. All this without the support of any media.

We'll keep you posted as results continue to come in.

Welcome: Nausher, Belinda and Chantel

Sat, 14 Feb 2009 16:37:42 +0200

jh-01 is delighted to introduce three new members to the team. Nausher Rahman joins us as Account Director, Belinda Stein is assisting with business analysis and Chantel Kirkwood is bringing order to chaos looking after finances, booking keeping and office management.

Welcome guys!

BTW we are, as ever, looking to hire more user experience designers, information architects, interface designers and content creators...

Global Trader: UX is the solution

Sat, 14 Feb 2009 16:30:30 +0200

We commend local online share trading visionaries Global Trader 247 for embracing UX as their strategy to get through the global economic melt down. GT 247 were the first online share trading company to come out of SA and have recently integrated user experience into their teams to deliver a tactical solution to attract and retain customers at this difficult time.

jh-01 will be consulting in a UX capacity as well as assisting with a full IA redesign, interface look & feel overhaul and content delivery.

Standard Bank UXD framework

Sat, 14 Feb 2009 16:09:58 +0200

Following on from our multi-channel visioning project for Standard Bank with Microsoft last year, jh-01 has been re-engaged to realise the user experience. The Bank wide roll-out of SAP is creating amazing multi-channel opportunities and a radically new user experience framework is required to encourage behaviour that will unlock the potential in practise. At present the roll out will cover most staff assisted channels (branch, call centre, mobile and back-office) and later will extend to remaining channels such as self-service.

Enterprise IA is one thing but enterprise UX is another. And of course the timelines are just short of insane. Nonetheless we're loving the challenge and working incredibly closely with a client that's brave enough to use the UX process as the basis for the front-end of the roll-out.

Highlights so far: conducting just short of 100 user interviews and observation sessions in one week with a team of 7 individuals as part of our research phase.

For those of you who don't know Standard Bank they're the oldest Bank in South Africa and one of the ‘big four’ in retail Banking. They have a strong international presence though not in the retail space. This project will impact 9 million customers (both personal and business) and over 10 000 staff members. What a rush!

Online casinos audit & analysis

Sat, 14 Feb 2009 16:00:41 +0200

SlickStreet Marketing, a major international player in online casino, poker and bingo games asked for help optimising their conversions and elevating their many brands a notch or two. This was a tall order for a company that is already remarkably successful in their industry. We conducted in-depth analytics to understand current behaviour and build recommendatios through a user experience best practise audit from website through registration to gaming applications. So far the project has been an enormous success. Look out for the case study coming soon on jh-01.com

Momentum intranet (skin)

Sat, 14 Feb 2009 15:48:26 +0200

We've just completed skinning the Momentum intranet. Tight brand guidelines helped us in creating a look for the intranet that reflects what the company values most while improving ease and usability. This is our second intervention to improve enterprise intranets - the first being for global real estate giants Pam Golding Properties where a full UX process was rolled out in addition to the interface design.

Welcome on board Patrick and Jodi

Thu, 02 Oct 2008 18:51:17 +0200

We're super excited to have Patrick Homan join our team of UX designers. He brings 9 years of experience in UX (interaction design, IA and usability) with a wealth of experience in Web, Mobile and touch screen (kiosk) applications.

We're super super excited to also have Jodi Levine join us as a business analyst with vast experience, specialising in process design.

Welcome guys!

BTW, we're still looking for middle weight UX Designers. If you're interested please contact jason@jh-01.com

Toyota.co.za

Thu, 02 Oct 2008 18:46:20 +0200

We're teaming up with DRAFT/FCB for the redesign of www.toyota.co.za. More automotive for jh-01? Yes. A client committed to the channel and channel integration? Yes. A cool team all round? Yes.

We're delighted to be building further in this vertical. Thanks DRAFT!

Hotel Yeoville: pod cast

Wed, 25 Jun 2008 15:52:43 +0200

The podcast of Jason's presentation of the Hotel Yeoville paper is now available on Boxes and Arrows. It's quite nice to listen to it while watching the slides on SlideShare.

Joburg meet-up for the SA UX Forum

Wed, 25 Jun 2008 15:47:32 +0200

This month's meet-up for the Joburg contingent of the SA UX Forum will be at Doppio Zero in Rosebank between 6 and 9. If you're in the city we hope to see you there.

Photo's from our last meet up and the one in Cape Town can be found on our Facebook group

Asics Europe

Tue, 10 Jun 2008 16:17:51 +0200

jh-01 has been asked to help analogfolk with the high level information architecture for the Asics Europe webiste / s redesign. Really nice to be working on the European market again and really nice to be working with the folk from folk.

We'll update when this goes live.

jh-01 is hiring

Sun, 01 Jun 2008 14:57:35 +0200

We're fun, creative, smart, interesting...and very very busy. We're hiring!

jh-01 is looking for:

1. two middle weight user experience designers (information architects, interaction designs, etc)
2. a really talented graphical interface designer who loves and respects UX and UCD (with over 5 years experience)
3. someone special to head up and run the Fine Content Company

Submit CV's here

The FCC zooms into 2008

Sun, 01 Jun 2008 14:48:06 +0200

The Fine Content Company is a division of jh-01 delivering high quality content to contribute to the larger user experience offering from jh-01.

Since the start of this year we have created content for Pam Golding Properties, the Hotel-Yeoville project and (through and for) Ogilvy Interactive in Cape Town - Audi and Media24.

If you need research, content strategy or content development then get in touch. Oh - and when we talk about 'content' we mean more than just words and more than just the Web.

We're also looking for a special person to run this division (sales, marketing, operational, etc), so if you're it or you know someone who may love this opportunity then please get in touch with us.

Microsoft & MNET

Sun, 01 Jun 2008 14:39:36 +0200

We're proud to be working with Microsoft SA again on a new project - this time helping MNET redesign (in fact totally overhauling) their internal systems - from finance, to buying, planning, contracts to budgetting.

There are two nice parts to this project: one, performing ux design on a deeply complex piece of software (read: rubix cube) problem where a user centric approach is helping immensely and two, the build will be following the Agile process with ux as part of the mix.

We're also delighted to have met the wonderful and talented guys from Information Logistics working on the project.

27 Dinner presentation

Sun, 01 Jun 2008 14:19:24 +0200

Last Tuesday Jason was invited to present at the Joburg 27 Dinner. He presented the Internet Cafe research outcomes from the 2007 Las Vegas IA Summit conderence with additions from the recent research into Yeoville cafes as part of the Hotel Yeoville project. He also added more recent discoveries such as a hub in Hillbrow along Kotze Street.

Thanks to Mike Stopforth for the invitation. Mike has asked us to present in two months again at the 27 Dinner on the topic of user experience design. See you there.